Reviews

Amazing Service!

I recently had my old lead water pipe replaced by and I couldn’t be happier with the service I received. The entire process was handled professionally, efficiently, and with great attention to detail.

The team was incredibly knowledgeable and took the time to explain everything clearly, ensuring I understood the process and benefits of replacing the outdated lead piping. They provided a fair and transparent quote, with no hidden costs, and their customer service was amazing.

The engineers arrived on time, fully prepared, and worked diligently to complete the job with minimal disruption. They took great care of my property, leaving everything clean and tidy once the work was finished. The new pipework was installed flawlessly, and I’ve noticed an immediate improvement in water pressure and quality.

I highly recommend Lucking Utility Services to anyone in need of a lead pipe replacement or any plumbing services.

Thank you again for a job well done!

Lucking Utility did an excellent job on laying new mains water pipes for me. It is a family run company where the attention to detail is excellent. When they had finished, turf had been relaid, extra gravel brought in, such that you wouldn’t know they had been.Would highly recommend.

Will and his team came up with an effective and affordable solution to my lead piping issue. They were able to install new supply pipes with minimal disruption or damage which saved half our house having to be ripped apart. The team worked hard throughout and it was a top quality service. So glad to have a proper company carry out a job like this and can’t recommend them enough.

I had moling done for new water meters. It could not have gone better. They were quick to communicate and quick to setup and do the work. They provided a certificate to Anglian Water and answered their questions.

Had an issue with my mains water pipe over the weekend and it had to be replaced. Lucking utility were able to attend first thing Monday morning. Overall the team did a fantastic job. They were very polite, tidy and hard working! The job took longer than initially planned, but they worked hard to get it done and stuck to the price estimate that was given. Definitely recommend and would use again!.

We regularly use Lucking for our complex drainage and leak detection services. We’ve always had a 5 star service. I was even prepared to use them for my elderly grandmother when she had a leak underneath her floor. They put her at ease and fixed all issues quickly without any problems whatsoever.

Absolutely five star service. Replaced my burst under ground pipe really quickly and efficiently Kept me updated throughout. Cleaned up perfectly afterwards. What I thought was going to be a nightmare job actually turned out to be quite pleasant. All lovely friendly people. Can’t recommend enough

Had the pleasure of using the team yet again. The lads are professional, and good at what they do. Not sure how long been using these guys for now, been pretty much from the beginning of the journey. I can say 100 percent always been professional, executed and never let us down

Overall, my experience with this company was excellent from initial contact to receiving the final invoice. Their communications are excellent, their engineers are professional and courteous and we are very pleased with the quality of their work.

I found everyone working in this company very polite, professional and helpful.
William and his colleagues, who do all the work, are very professional, reliable , helpful and efficient. I would recommend them any time and all the time.