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LUS have worked with some of the UK’s largest utility and construction contractors repairing and maintaining the water infrastructure across London and the Home Counties. Many years of experience have provided us with the skills and knowledge necessary to complete a variety of works varying from water mains replacement to excavation projects.
LUS have worked with some of the UK’s largest utility and construction contractors repairing and maintaining the water infrastructure across London and the Home Counties. Many years of experience have provided us with the skills and knowledge necessary to complete a variety of works varying from water mains replacement to excavation projects.
Friendly team, worked the whole day until work was completed. I know it shouldn't have to be said in this day and age but I was very impressed to see a female of the team digging a trench. Work was done to a professional standard. I would recommend the company to anyone wanting this type of work doing.
December 2019
Fantastic service. Prompt, polite, reliable and did a superb job. Highly recommend
January 2020
The company did everything they said they would when an estimate was drawn up. They arrived on time but due to unforeseen difficulties encountered on-site, the work took longer than anticipated. This was beyond their control. They went beyond the call of duty to make sure the work was finished on the day by working late but sticking to the estimate. An excellent service.
October 2019
Total professionalism. Instant response with quote, kept fully informed constantly all the way from quote to installation. Very impressed.
December 2019
Fantastic work - went over and above what was expected and actually improved on the initial plan so the job was better than expected at no extra cost. Very proactive and professional. Cannot recommend highly enough (I have recently dealt with a lot of tradesmen and this organisation is right at the top).
September 2019
Excellent work, professional service, and at a good price.
October 2019




Trustindex verifies that the original source of the review is Google. Everything about our experience with this company was exceptional and beyond our expectations. I had seen their details on the WIAPS website but initially tried other companies who were more local to me. However, they did not do the services advertised. Luckings do and saved me the hassle of dealing with Affinity Water who were very difficult to get the correct answers from. Luckings laid a new 25mm mains water pipe to my property and connected it to the meter/boundary box which seemed out of the remit of everyone else, including the water company. They used moling which meant that the fromt garden and concrete path down the side of the house did not need to be dug up. Bearing in mind this is probably a distance of about 25 metres it saved a lot of time and mess, Every person we spoke to and came into contact with was very friendly and helpful. They kept in contact and gave us any information we asked for and the quote quickly. My dad spoke to two different ladies in the office who were both friendly and nothing was too much trouble. William who came to look at the job and confirm that it matched the video we sent was again friendly, helpful and not rushed. He explained what would happen clearly and answered questions about how the pipe would work with our planned extension. As my house is being renovated, he also gave an alternative to having an insulated box on the outside of the house if I was happy to have a hole drilled in the kitchen floor. We were surprised and pleased that the work could be started within a week. The men who came to do the work were polite, friendly and wanted to do a good job. They were tidy, conscious that this was my home (even though it resembles a building site) and really aimed for a quality finish. When they came across more drainage pipes than expected, rather than making it sound like a big problem, he said "It's fine, I've seen worse. We can get round that no problem." I can highly recommend Luckings and would not hesitate to use them in the future. I am exceptionally pleased with the work that was carried out, the way it was done, the price and the time frame. What was turning into a nightmare ended up being a very straight forward and easy experience. My dad, who made the initial contact with them and did the follow up phone calls was also very impressed with them.Posted on S J23/03/2026Trustindex verifies that the original source of the review is Google. Lucking Utility Services came to do a water main replacement at my property replacing the existing lead main to MDPE plastic after recommendation to replace from my water company after a sample reading showed extremely high lead content in our water. From start to finish they were very attentive and accommodating to our needs and gave me great confidence that they would be the best people to have on the job from the initial site visit by the company director. We had Danny, Sonny and Sam arrive to undertake the work which they completed the job to an incredibly high standard. (You'd truly never know they had been.) Highly recommend this company and will definitely use them again in the future when we decide to buy another property if there is lead pipe mains.Posted on Lewis Vasek-Mayer03/03/2026Trustindex verifies that the original source of the review is Google. I had the team replace my mains water feed. They had to mole under a pre formed concrete drive. They did a fantastic job. Very tidy, very friendly and now my water pressure has increased from 11 to 25 ltrs per min. I would definitely recommend. Thanks guysPosted on Daniel Chalk01/03/2026Trustindex verifies that the original source of the review is Google. Lucking Utility did an excellent job on laying new mains water pipes for me. It is a family run company where the attention to detail is excellent. They arrived on time and did exactly what they said they would do. Would highly recommend.Posted on Jonathan Lyne20/02/2026Trustindex verifies that the original source of the review is Google. I used Lucking services recently as I had a faulty electrical service cable, with the fault under my house. My house had not long been renovated so I was concerned I would have to start digging up my home internally. The team at Lucking provided me with a fantastic alternative, which meant minimal disruption and damage to my property. From initial visit to quote to work tacking place was within a week, so the speed of turnaround was brilliant. The team who came out on the day were professional and explained at each stage what was going on, they took all the stress out of a potentially very stressful situation!Posted on Aaron Stewart09/02/2026Trustindex verifies that the original source of the review is Google. Had a new water main replaced under my drive to the house. Danny and his team worked through the most atrocious weather to get the job finished. Very impressed with this company compared to another I first used to try and locate the lea would recommendPosted on Mark Brooke01/02/2026Trustindex verifies that the original source of the review is Google. Would highly recommend Lucking Utility Having discovered a mains water leak on Thursday Investigated on Friday repaired on Saturday Pleasant crew. Job completed efficiently and site retuned to normal with no mess Job well donePosted on Andrew Davidson31/12/2025Trustindex verifies that the original source of the review is Google. I recently discovered an external water leak at my property. I went down the usual route and got several qoutes in line and LUCKING UTILITY SERVICES LIMITED were the ones I went with. Several reasons. They were so god dam lovely and easy to deal with. By far the most professional with the whole service. From the lovely Nicola in the office, the super professional boss William who came to see me ( who actually turned up and on time) and the guys on the ground who we're fantastic from start to finish. I seriously can not recommend this company highly enough.Posted on Eden Green24/12/2025Trustindex verifies that the original source of the review is Google. Great service, turned up on time, two very helpful men, kept us updated throughout the dig, two digs into our block paved driveway and you wouldn't notice anything had been touched after they had replaced and cleaned up. 10/10.Posted on Simon Culling17/12/2025Trustindex verifies that the original source of the review is Google. Lead Pipe replacement. I was really pleased with the professional job they did. The two boys were really hard working, polite, courteous and the staff at Lucking Utilities were quick to respond to my messages and friendly. Sometimes I dont like having people in my home to do work but I liked these gentleman. Would I recommend them for anyone replacing their lead pipes? Absolutely.Posted on Thomas15/12/2025