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LUS have worked with some of the UK’s largest utility and construction contractors repairing and maintaining the water infrastructure across London and the Home Counties. Many years of experience have provided us with the skills and knowledge necessary to complete a variety of works varying from water mains replacement to excavation projects.
LUS have worked with some of the UK’s largest utility and construction contractors repairing and maintaining the water infrastructure across London and the Home Counties. Many years of experience have provided us with the skills and knowledge necessary to complete a variety of works varying from water mains replacement to excavation projects.
Friendly team, worked the whole day until work was completed. I know it shouldn't have to be said in this day and age but I was very impressed to see a female of the team digging a trench. Work was done to a professional standard. I would recommend the company to anyone wanting this type of work doing.
December 2019
Fantastic service. Prompt, polite, reliable and did a superb job. Highly recommend
January 2020
The company did everything they said they would when an estimate was drawn up. They arrived on time but due to unforeseen difficulties encountered on-site, the work took longer than anticipated. This was beyond their control. They went beyond the call of duty to make sure the work was finished on the day by working late but sticking to the estimate. An excellent service.
October 2019
Total professionalism. Instant response with quote, kept fully informed constantly all the way from quote to installation. Very impressed.
December 2019
Fantastic work - went over and above what was expected and actually improved on the initial plan so the job was better than expected at no extra cost. Very proactive and professional. Cannot recommend highly enough (I have recently dealt with a lot of tradesmen and this organisation is right at the top).
September 2019
Excellent work, professional service, and at a good price.
October 2019




Trustindex verifies that the original source of the review is Google. This firm is great, I had an underground pipework issue in my house, clearly this is their expertise, from the minute William arrived he was very professional and personable. Put a temp repair in quickly and advised and resolved the bigger concern fast reliably and at a very fair price. Can’t recommend enough 5* service!Posted on Bradley Giles18/10/2025Trustindex verifies that the original source of the review is Google. Wouldn’t hesitate to recommend Lucking Utility Services. A challenging 100 meter run for a new water main across 3 neighbours gardens was completed with the highest levels of expertise, little disruption and with a completely professional approach and attitude throughout. Big thumbs up from me.Posted on ed coppard15/10/2025Trustindex verifies that the original source of the review is Google. I had some emergency works which were uncovered whilst having a new driveway, I called Lucking Utilities and the response, service and work was exceptional. The team were highly professional, the turnaround from making the enquiry and completion of works was a matter of hours. The nature of works didn’t intrude with the drive way works which were being carried out. I would recommend Lucking utility to any onePosted on Alex Waterman09/10/2025Trustindex verifies that the original source of the review is Google. I’m Charlie from Gaughans Group, and we’ve been working with Lucking Utility Services since the start of this year. From the very beginning, I’ve had the pleasure of dealing with Bill, who has been exceptional in every respect. He doesn’t just provide competitive pricing—he genuinely takes the time to understand our projects and offers practical advice to help us succeed in areas where Lucking Utility Services can assist. Bill and his team are professional, reliable, and proactive. They make the entire process smooth and stress-free, whether it’s coordinating on day-to-day operations or supporting us on larger projects. Their commitment to quality and customer care really sets them apart. I have nothing but praise for Bill, his team, and everyone at Lucking Utility Services. It’s been a pleasure working alongside them, and I’m looking forward to continuing and growing our partnership in the future.Posted on Charlie Gaughan09/10/2025Trustindex verifies that the original source of the review is Google. Exellent jobPosted on James Heath09/10/2025Trustindex verifies that the original source of the review is Google. This company was a pleasure to deal with. Given the complex nature of the job, it was pleasant to see competent engineers working in such an envirment that is plagued by unregulated and unqualified companies and tradesmen alike. From the outset they were professional and took there time to ensure the quality of work was to regulations. I couldn't fault anyone from the office through to contractors on site. I will happily use this company again.Posted on Together We Stand09/10/2025Trustindex verifies that the original source of the review is Google. Excellent again. This is the second time we’ve hired Lucking and just like before they’ve been excellent. Great communication, high standard of work and a friendly and helpful team.Posted on John Puddifoot08/10/2025Trustindex verifies that the original source of the review is Google. Great service from start to finish. I’m a bit fussy who I have in my garden and felt happy with this company. I had just had my new patio laid a few months prior to my water leak and only 2 and a bit tiles had to be lifted up which was done without breaking. Lots of mud and mess but when finished they cleaned up and you wouldn’t know they had been there.Posted on Deanna Lambert11/09/2025Trustindex verifies that the original source of the review is Google. Great job. All works completed as outlined. Very friendly and professional team. Highly recommendedPosted on Jo Rayner09/09/2025